Home/Shipping policy

Shipping & delivery

Last updated: [date]. Template only — confirm carriers, regions, and times against your real fulfilment, and have it reviewed before launch.

Digital course

The Tai Chi Beginner Video Course is digital. Access is delivered instantly by email after checkout — there's nothing to ship. If your access link doesn't arrive within a few minutes, check your spam folder or contact us.

Physical products

  • Processing: orders are prepared within [1–2] business days.
  • Delivery: typically [2–4] business days after dispatch, depending on destination.
  • Shipping cost: [free / calculated at checkout].
  • Regions: we ship to [list regions]. If your country isn't listed at checkout, contact us.

Tracking

You'll receive a tracking link by email once your order ships.

Returns & exchanges

Physical items can be returned within 30 days in original condition. To start a return or exchange, email support@zenmotionpeace.com. See also our refund policy.

Questions

Email support@zenmotionpeace.com or call +852 5587 1500 (Mon–Fri, 9:00–18:00 HKT).